Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks.
RPA allows organizations to automate at a fraction of the cost and time previously encountered.
The key factors that should be considered in choosing to implement a RPA should include:
- Human Factor
Processes that are consuming too much of your worker's time or using too many dedicated human resources are great candidates for automation. By automating mundane, repetitive, administrative tasks, your staff can focus on business valuable initiatives that require innovative thinking, personal interaction, problem-solving and decision-making.
Complex processes that have critical functions in your company's day-to-day business operations have more to achieve with RPA and usually result in greater gains and ROI. But keep in mind that, in general, the automation scenarios for these processes will also take longer to develop and involve more commitment. We work with the users to gather the requirements first hand to provide a clear picture of the scope and time required.
The third factor to consider is whether the process is stable enough to automate. A process that changes frequently or has significant unplanned change is a poor candidate for automation.
- Fast benefit realization.
- Minimal upfront investment.
- Non disruptive to existing systems.
- Business led and IT supported solution.
- Scalable and Flexible.
RPA Capabilities include but not limited to
- Automatically logging into applications.
- Ability to connect to system API’s.
- Copy and paste data from one application to the other.
- Move folders and files.
- Extract and process structured/semi-structured data from various formats like documents, PDF’s emails and forms.
- Scrape data from the Web.
- Read, write to databases.
- Process emails and attachments.
Delivering on the full promise of RPA involves developing a range of new competencies and related skills, across the organization. A CoE provides a better way of gathering, assessing, and managing the necessary knowledge and capabilities of an RPA solution, and should also provide the guidelines to overcome any challenges that surface along the way.
Although establishing a Center of Excellence impacts your independence, we will aid your enterprise in defining an RPA roadmap, select the appropriate tools, and perform governance. By establishing a CoE, you will have the resources in place to be self-sufficient and the ability to control, manage and scale your RPA efforts as you see fit.